Shipping Information
What we do to get your games delivered to you.
We know that people in the lifestyle (swingers), are everywhere, so we ship around the world. We also know that discretion is important, so the games are shipped in plain packaging. The shipping label on the package will read "TGOL". Here are some other key things we’d like you to know:
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We usually dispatch orders within 2 working days.
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Delivery times vary based on selected service and destination. In the US and Canada, standard shipping is 1 to 2 weeks. Expedited is a week or less. We use USPS and Canada Post, and while they are extremely reliable, neither carrier guarantees delivery dates.
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Delivery to Europe, Asia, and Australia takes a little longer, typically 2 to 3 weeks. However, in some cases, due to COVID-19, international shipping, can take up to 45 business days. Our shipping company in some cases partners with either Asendia or USPS for international shipping but neither offer an express option. They also don’t guarantee shipping.
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Whether you order standard or expedited shipping, it will be tracked, and we will email you tracking information once your order ships. The only exception is the Extra Hot Expansion pack, when purchased on its own, with standard shipping. One thing to note, sometimes our shipping confirmation emails get flagged as spam by email providers so please make sure to check this folder.
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Do you have a hot date and need your order guaranteed to arrive within a couple of days or even sent overnight? Email us directly before you place your order, and we’ll try to provide a FedEx or UPS option. They’re quicker but a little more expensive.
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We know you are excited to receive our games, so we want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipping that exceeds the normal processing and shipment time, please let us know us by email at info@gameoflifestyle.com. That said, sometimes there are delays out of our control. Things like bad weather, logistical issues, and global pandemics can occasionally affect delivery times. We understand that delays can be frustrating, and we thank you for your patience. If, after 30 business days in the US/Canada and 45 business days international, your order doesn't arrive, we'll send you a replacement or issue a refund.